Privacy Policy

Effective Date: October 2026

Business Name: Qari Fragrances

At Qari Fragrances, we are committed to respecting and protecting the privacy of our customers and website visitors. This Privacy Policy outlines the types of personal information we collect, how it is used, how we protect it, and your rights regarding your data when you interact with our website or purchase our products.

By accessing or using qarifragrances.com, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you visit our website, register an account, or place an order, we may collect the following categories of information:

Contact & Identification Data: Full name, billing address, shipping/delivery address, active phone number (for courier dispatch and SMS/WhatsApp notifications), and email address.
Order & Transaction Details: Items purchased, order totals, transaction dates, and delivery preferences.
Technical & Usage Data: IP address, browser type, operating system, pages viewed, and referral URLs collected via standard web logs and analytical cookies to improve site performance and user experience.

2. Payment & Financial Data Security (Important)

No Card or Wallet Storage: Qari Fragrances does not collect, store, view, or process your sensitive financial data (such as credit/debit card numbers, CVV codes, Easypaisa/mobile wallet PINs, or one-time passwords/OTPs).
Authorized Gateways: All digital online transactions are securely encrypted and processed directly through authorized, PCI-DSS compliant third-party payment gateways (such as Easypaisa / Telenor Microfinance Bank and affiliated banking partners).
Data Transmission: When making an online payment, your financial credentials are encrypted via SSL/TLS protocols and handled directly within the gateway’s secured environment.

3. How We Use Your Information

We use the information we collect strictly for legitimate business purposes, including:

Processing, packaging, and dispatching your fragrance orders.
Communicating order updates, courier tracking numbers, and delivery confirmations.
Conducting order verifications (particularly for Cash on Delivery orders) via phone call or WhatsApp.
Responding to customer service inquiries, exchange claims, and support requests.
Preventing fraudulent transactions, duplicate orders, and unauthorized website activity.
Complying with applicable legal and taxation regulations in Pakistan.

4. Sharing of Information with Third Parties

We respect your personal information and do not sell, rent, trade, or monetize your personal data to third parties. Your details are shared strictly on a need-to-know basis with:

Logistics & Courier Partners: Reputable shipping companies (e.g., TCS, Leopards, Trax, Call Courier) strictly to ensure safe doorstep delivery of your parcels.
Payment Service Providers: Authorized gateways (such as Easypaisa) to verify and settle payment transactions.
Legal Compliance: Law enforcement or regulatory authorities only if required by valid legal process or law in the Islamic Republic of Pakistan.

5. Cookies and Web Technologies

Our website uses cookies and similar tracking technologies to enhance your shopping experience:

Essential Cookies: Necessary for basic website functions, such as keeping products in your shopping cart and facilitating checkout.
Performance & Analytics Cookies: Help us understand which fragrance collections and pages are most popular so we can optimize website speed and layout.

You can adjust your web browser settings to refuse cookies, though doing so may limit some functionality of our online store (such as cart persistence).

6. Data Security & Retention

We implement robust technical, physical, and administrative security measures to protect your personal details against unauthorized access, loss, or misuse.
We retain your order history and contact details only as long as necessary to complete commercial transactions, satisfy accounting and tax reporting obligations, or resolve dispute claims.

7. Your Rights

You have the right to:

Inquire whether we hold personal information about you.
Request corrections to any outdated or inaccurate delivery and contact details.
Request the deletion of your customer account profile, subject to the retention of transaction records required for tax and courier auditing purposes.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, payment processors, or legal requirements. The updated date will always be visible at the top of this page. We encourage you to review this policy periodically.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact our support desk:

Business Name: Qari Fragrances
Official Email: miafaisal@qarifragrances.com
Website: https://qarifragrances.com
Operating Location: Pakistan